Password Control Centre ™
Affordable secure password management for all organisations

Benefits

Password Control Centre ™  is a powerful but low cost software solution for efficiently managing all of your Active Directory passwords.  It will significantly reduce the daily workload on your customer service desk and also flatten out the call volume peaks which often occur after holidays or following the introduction of new software applications.  It will also increase the overall security of your system  by minimising the opportunity for passwords to be compromised due to being either too weak (and easily guessed) or too complicated (and being written down).

Password Control Centre ™  provides:

• User driven secure password reset to avoid wasting service desk resources
• Semi-automated help desk support on occasions when users are unable to reset own passwords
• Email notifications prior to password expiry to avoid unexpected lockout
• Email notifications whenever passwords are changed or reset
• Multiple customisable levels of user authentication
• Useful management reports to monitor trends & exceptions
• Multilingual support so that your non-UK offices are included in your enterprise-wide security model
• Strengthened password enforcement to minimise the likelihood of successful hacker attacks
• Privileged user facilities without granting elevated access rights
• Mobile Code Verification, sending a securely generated code to your user’s mobile phone for added security
• Encryption to ensure that user details cannot be decoded
• Real time notification & analysis of all Account Lockout situations

and enables organisations to:

• Significantly reduce service desk workload & costs
• Increase overall system security
• Maximise productivity of employees at any time of day or night  
• Fulfil compliance obligations
• Implement an efficient password management environment within days not months
• Achieve ITIL best-practice with minimal disruption or cost
• Become instantly aware of any DoS attack and take appropriate action

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Improve System Security

Password Control Centre ™  delivers a password reset solution that doesn’t sacrifice security for the sake of convenience. Your systems administrators have full control over the password strength policies that are enforced and the numbers and types of challenge questions that users must choose when enrolling.

A comprehensive audit trail of all usage of the software is maintained. Reports can be produced against a range of selection criteria which document user self-service actions, help desk actions, password expirations, disabled, locked and inactive accounts. The audit trail and reports provide valuable forensics to assist in identifying trends and in focusing on specific issues, all of which enhance system access security.

The Account Lockout Tool also improves security by delivering instant notification and alerts of key account and password related events – not only are account lockouts reported in real-time but the causes are analysed, enabling hacking attempts to be identified and rapidly prevented.

 

Reduce Your Costs

Password Control Centre ™  is a very cost effective solution. Identify the reduction in costs that can be made by removing the burden of user password resets from the Help Desk. Allowing users to reset their own passwords when they have forgotten a password or had their account locked out can significantly reduce the unproductive time they would otherwise spend contacting the appropriate department.

Remote workers and those working outside of normal business hours can also benefit greatly from the self-service password reset facility. By allowing passwords to be reset without reference to other departments, many staff-hours of time can be saved, even an entire evening or weekend.

Based on your business model and infrastructure, see how quickly Password Control Centre ™  can pay back
your investment.

 

Flexible Pricing Options

Password Control Centre ™  licences are based on the number of Active Directory users to be enrolled. Licences can be purchased for the individual modules – Password Reset (Self Service), Password Reset (Help Desk), Account Lockout Tool – or combined for special bundle pricing. Volume discounts are also available to further reduce the per-user price..

 

Useful Reports

Regular and ad-hoc reports can be generated to display completed self-service actions (password reset, change and unlock; enrolled and unenrolled users; password reset and unlock failed attempts; Active Directory self-updates). Also help desk actions (password resets and account unlocks). Other reports highlight users with expired or about-to-expire passwords, enabled and disabled users, locked out and unlocked users plus inactive users.

Reports provide a useful tool for analysis by management, as well as pinpointing potential security issues.