Products
How do you manage your passwords today?
Do you need to…
- Reduce the number of calls to your service desk?
- Allow your users to reset their own passwords at any time?
- Take control of user password resets when required?
- Unlock frozen passwords?
- Follow ITIL best practice?
- Strengthen password security?
- Lower help desk costs?
- Free help desk staff for more productive tasks?
- Allow users to maintain their AD details?
- Conform to Sarbanes Oxley, HIPPA, etc. service desk security directives?
PasswordCC™ customers
Password Control Centre ™ is the low cost self service identity solution that allows passwords to be securely reset without requiring the intervention of costly administration or service desk staff. Regain control of the time-consuming task of password resets by empowering organisations to change their own passwords via a self service web portal.
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Password Reset (Self Service): Reduces costs by eliminating all password-related help desk calls. Password Reset (Self Service) allows the end user to securely reset or change their own Active Directory password or unlock their account. As soon as users have enrolled via a simple 1-time procedure, they can reset their own forgotten or expired passwords – even from their PC login prompt. more> |
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Password Reset (Help Desk): Enables administration staff to delegate user password resets to service desk groups, while ensuring rapid and accurate identification of the requesting user. Help desk staff can safely and efficiently reset a user’s password in any situation where it is necessary to carry out this task on behalf of the user. more> |
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Account Lockout Tool: Identifies the causes of account lockouts, enabling administration staff to make an informed decision in response to account unlock requests. Instant notification of account locks and easily accessed information on the root causes enhance security and increases user productivity. more> |
Try the latest version of Password Control Centre™
Some of the recent major enhancements include...
GUI Changes– new look and feel to the end user & administration web pages.
Self Update – users can update their own AD information via a simple layout, configured so that only specified information can be updated.
Multi-factor Authentication – choose any combination of security questions, email and mobile code verification.
Mobile Browser Support – for easier password resets from your phone.
Special Instructions – customise end user page with additional information.
Help Desk Enhancements – optional generation of random user passwords
